January 19, 2010
9-10am

Professor Ranjay Gulati reveals how “resilient” companies—those that prosper in good times and bad—are driving growth and increasing profitability by immersing themselves in the lives of their customers. By reorienting their organizations to be proactive, flexible, and truly customer-centric, these pioneering companies have spiked growth even in the face of some of the most daunting economic conditions in modern history.

Drawing on more than a decade of research at firms ranging from manufacturing and retail to professional services, media, information technology, and healthcare, Gulati uncovers the path to resilience by showing how to break down internal barriers at your company and build bridges across internal units while also creating a network of external collaborators.

This unique series of monthly conference calls with HBS faculty will be available starting September 2009 until May 2010 for all registered Clubs to promote to its HBS Alumni members.

Beginning on September 25, 2009 and continuing monthly (summer months excluded), we will be offering a one-hour audio-only conference call to HBS alumni who are paid members of all registered alumni clubs throughout the world. Each VLS call will feature a topic of significant appeal to HBS alumni, with a selected HBS professor making a brief presentation. A Q&A session, with questions submitted to the moderator in real time, will follow.

To register click below or email hbsps@qwestoffice.net

A few days in advance all registrants will receive the dial-in information.

Please check here for the full VLS Speaker lineup.

Keep up to date with The HBS Clubs Team Twitter, click here